SECURE CALL PRIVACY POLICY

 

SECURE CALL’s mission is to allow You to manage Your received calls by forcing the caller to enter a PIN code in order to have the ability to reach You. You can manage the service from the website or by installing the mobile application, by specifying Blacklist/GreyList/Whitelist settings for specific numbers based on an individual or group selection. For this purpose, SECURE CALL is depending on the Users sharing certain information. In this context, we are firmly committed to the security and protection of integrity of the Users of the Services (as defined in the Terms of Service) and their contacts.

This Privacy Policy describes what personal information You may share with SECURE CALL, as data controller, and other Users when activating and using the Services, how SECURE CALL receives, collects and uses this data and how You may unsubscribe at any time, altogether preventing use of the data shared via the Services.

This Privacy Policy is incorporated into and is subject to the Terms of Service. Your use of the Service and any information You provide through the Service remains subject to this Privacy Policy and the Terms of Service.

The PIN codes submissions at the discretion of Users or other related content for the operation of SECURE CALL are not considered personally identifiable information subject to this Privacy Policy.

All capitalized terms used in this Privacy Policy and which are not defined therein shall have the meaning ascribed to them in the SECURE CALL Terms of Service. Reference to "we" or "We" or "us" or "Us" in this Privacy Policy shall be deemed as references to SECURE CALL, and the terms "our" or "Our" will be construed accordingly. Reference to "you" or "You" in this Privacy Policy shall be deemed as references to the User as set out in the Terms of Service, and the terms "your" or "Your" will be construed accordingly.

Information Collected and Received

Installation

When You install the SECURE CALL App, SECURE CALL will collect some technical information from Your device in order to be able to provide You with the Services, namely Your IP address, the unique device ID number and what operating system, operator, screen resolution and version of the SECURE CALL App You use. This information is used to verify that the User device is properly registered and will not be used to identify You personally or be transferred to third parties. We will, however, use this data for statistics and user support as long as You use the Services.

 

Contact Information

Sharing your Contact Information with SECURE CALL is necessary if You wish to use the SECURE CALL Services. If You decide not to share your Contact Information with SECURE CALL, you will have a limited access to SECURE CALL’s Services.  SECURE CALL will use Contact Information for the sole purpose of limiting your calls, specifying PIN codes to Your Contacts and putting Your Contacts into categories.

Please note that no other Contact Information than the phone numbers will be received, stored and used from the User’s address book. Other numbers or information that may be contained in your device’s phone book will be filtered away and will therefore not be stored or used by SECURE CALL. Addresses, passwords and credit card numbers and any other similar information will automatically be prevented from being entered into the SECURE CALL database by our safety algorithms, that filters any numbers and other information stored in the phone book in a number sequence not compatible with that used for telephone numbers. Please also note that You can always choose not to share Contact Information with SECURE CALL and if You have shared information and changed Your mind, You can easily unsubscribe to render your entire Contact Information unavailable in the database.

Information not collected

SECURE CALL does not collect names, emails, addresses or other contact information from its Users’ mobile address book or contact lists other than mobile phone numbers.  

 

Use, Sharing and Disclosure of User and Contact Information

Information related to the User or Contact Information will only be used to

(a) display the PIN code associated with a certain number at a manual number search against the SECURE CALL database by You;

(b) contact You from SECURE CALL for verification purposes or with information pertaining to the Services, e. g. newsletter e-mails and similar notifications.

 

Miscellaneous

In addition to the above, SECURE CALL may disclose information related to the Users and Contact Information if we believe such action is necessary to:

(a) comply with the law, or legal process served on us;

(b) protect and defend our rights or property (including the enforcement of our agreements); or

(c) act in urgent circumstances to protect the personal safety of Users or members of the public.

 (d) to implement our agreements and fulfil our obligations. Our written agreements with agents and contractors ensure that personal information can only be used for the purposes for which it was shared with them, and that they handle the personal information in accordance with this Statement. Some of our agents and contractors are subject to foreign laws, including laws that may require disclosure of personal information to government agencies in those countries.

In order to provide you with the Services you have requested, SECURE CALL may sometimes, if necessary, share Your above-mentioned information and traffic data with trusted partner service providers and/or agents, i.e. banking organizations or other providers of payment and analytical services or SMS services. SECURE CALL will always require these third parties to take appropriate organizational and technical measures to protect your personal data and traffic data and to observe the relevant legislation.

The following is a description of how SECURE CALL may share information about you with trusted third party partners. Should SECURE CALL add additional partners, this description will be updated:

 

3.SECURE CALL may use Push Notification Services to notify you about up-dates and important information. In such cases, Your phone number may be part of the notification. This message is sent to the push notification service provider, for delivery to Your device. You may, however, at any time-opt out or disable push notifications in the SECURE CALL App.

The submission of Contact Information by You and the processing thereof by SECURE CALL is protected under the applicable law, see below. SECURE CALL may, however, disclose information contained in the Service and about You if we determine that for national security, law enforcement, or other issues of public importance that disclosure of information is necessary, always provided, of course, it is also lawful.

SECURE CALL may from time to time ask You to provide information on your experiences from using the Services, which will be used to measure and improve quality. You are at no time under any obligation to provide any of such data. Any and all information which is voluntarily submitted in feedback forms or any surveys that You accept to take part in is used for the purposes of reviewing this feedback and improving the SECURE CALL software, products and websites.

Cookies and Automatically Collected Information

The SECURE CALL Site uses so called “Cookies” in connection with the Services. Cookies are pieces of information stored on Your computer's hard drive and/or other device’s browser that enables SECURE CALL to keep Your login session for thirty days. The use of Cookies is standard practice. Cookies do not enable any access to and/or inspection of other information on Your computer or other device. If You do not wish to receive cookies, or wish to be notified of when they are placed, You may set your web browser to do so, if your browser so permits. Please understand that if Cookies are turned off, You may not be able to obtain full functionality in certain parts of the Services.

The SECURE CALL Site and App use Google Analytics, a web analytics solution by Google. Google Analytics also adds cookies to Your computer when You visit our website or interact with certain parts of the SECURE CALL App and collects usage information to create statistics for SECURE CALL. See Google's privacy policy for details.

SECURE CALL servers may automatically collect data about Your Internet address when You use the Services. This information, known as an Internet Protocol address, or “IP Address”, is a number that is automatically assigned to Your computer or other device by Your Internet service provider whenever You are on the Internet. When You request pages from the Services, our servers may log Your IP Address and, if applicable, Your domain name. Your IP Address is used to help identify You and to gather demographic information about our Users as a whole. SECURE CALL servers may also record the referring page that linked you to SECURE CALL (e.g. another web site or a search engine); the pages You visit on the Services; the web site you visit after SECURE CALL Site; the ads you see and/or click on; other information about the type of Web browser, computer, platform, related software and settings you are using; any search terms You have entered on this web site or a referral site; and other Web usage activity and data logged by SECURE CALL’s servers. SECURE CALL uses this information for internal system administration, to help diagnose problems with servers, and to administer our Services. Such information may also be used to gather demographic information, such as country of origin and Internet Service Provider.

Information Security

We take all reasonable precaution to protect Your information, Contact Information and other Content or data transferred by You as a result of using the Service from misuse, loss and unauthorized access. Although we cannot guarantee this information will not be subject to unauthorized access, SECURE CALL has physical, electronic, and procedural safeguards in place to protect it. The Information is stored on SECURE CALL servers and protected by secured networks to which access is limited to a few authorized employees and personnel. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Accuracy of Collected Information

SECURE CALL may on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated information retained by SECURE CALL in connection with the operation of the Services. You have always the right to know what information is stored about You and have any data corrected or deleted on Your request, which should be submitted in accordance with our contact details below.

The accuracy and security of information concerning the Users and their contacts are SECURE CALL’s highest priority and the Users are free to opt-in or opt-out of the Services at any time.

 

 

Our Commitment To Data Security

SECURE CALL uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to SECURE CALL and you do so at your own risk. Using unsecured wifi or other unprotected networks to submit messages or communications or any information through the Service is never recommended. Once we receive your transmission of information, SECURE CALL makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If SECURE CALL learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. SECURE CALL may post a notice on the SECURE CALL Site or through the Service if a security breach occurs.

 

Minors

SECURE CALL Services are not intended for or designed to attract anyone under the age of 16 and SECURE CALL does not intentionally or knowingly collect personal information in the Services from anyone under that age. We encourage parents to be involved in the online activities of their children to ensure that no information is collected from a child without parental permission.

Changes to this Privacy Policy

SECURE CALL may at any time with or without a separate notice change this Privacy Policy, and You are encouraged to review this Policy from time to time. In case of substantial changes, SECURE CALL notifies the Users by push notice or via notice on the SECURE CALL Site.

Contact

If You have any additional questions about SECURE CALL Terms of Service or Privacy Policy or want to make a request regarding certain information, You are encouraged to contact SECURE CALL. The contact information is:

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